Frequently Asked Questions

  • Q: What types of floor plans are available?
    A: 3 BR 2.5 Bath Large Garage, 3 BR 2.5 Bath Small Garage.
  • Q: What is included in the rent (e.g., utilities, parking, storage)?
    A: Rent, trash.
  • Q: Which utilities are included in the rent and which ones are the resident responsibility?
    A: None.
  • Q: Are apartments furnished or unfurnished?
    A: Unfurnished.
  • Q: What in-unit amenities are included?
    A: In-unit laundry, dishwasher, ice makers, granite counters, microwaves.
  • Q: What are the laundry options—in-unit, shared, or off-site?
    A: In Unit.
  • Q: What community amenities are available?
    A: Pool, Fitness Center, Clubhouse & Business Center.
  • Q: Is there a fitness center or gym on-site? What equipment is available?
    A: Yes. 2 Treadmills, 2 Olipticals, 1 Stairclimber, 1 Peletron. Smith Machine, Functional Trainer.
  • Q: Is there a community clubhouse or lounge area?
    A: Yes-Clubhouse.
  • Q: Are there EV charging stations or bike storage?
    A: EV Charging available in some townhomes.
  • Q: Are there co-working spaces or business centers available?
    A: Yes.
  • Q: Do you offer smart home features or modern apartment technology features (keyless entry, smart thermostat, etc,.)?
    A: None.
  • Q: Are there outdoor spaces like a courtyard, rooftop deck, or BBQ/picnic area?
    A: None.
  • Q: Are there green or eco-friendly features (e.g., recycling, solar panels, energy-effiicient appliances)?
    A: None.
  • Q: How can I schedule a tour (in-person or virtual)?
    A: In Person or Virtual.
  • Q: Are you pet-friendly? What are the pet policies and fees?
    A: Yes- 2 Pets Limit with Breed Restrictions.
  • Q: Is renters' insurance required for residents?
    A: No but encouraged at move in.
  • Q: What is the process to apply for an apartment?
    A: Website or by Quote.
  • Q: What is the lease length? Do you offer short-term leases?
    A: 3, 6, 9, & 12. Yes with Additional Fees 3 Month $100 6 Month-$75 9 Month  $50.
  • Q: Is there an application fee?
    A: Yes. $50 Per Adult.
  • Q: Are co-signers or guarantors allowed?
    A: Yes. Guarantors allowed at 5x Rent.
  • Q: How can I pay rent (online, cheque, auto-pay)?
    A: Online, cheque, cashier cheque, Flex, Loft Livable.
  • Q: Is the community pet-friendly? Are there pet amenities like a pet spa or dog run?
    A: Yes. Pet washing station.
  • Q: Is there a pet deposit or monthly pet rent?
    A: Yes. $ 300 Non Refundable Pet Fee - $ 25 Pet Rent Fee (Per Pet).
  • Q: Is parking available? Is it assigned or first-come?
    A: Yes- Assigned Parking for Townhomes and Apartments.
  • Q: Are there guest parking options?
    A: Yes.
  • Q: Are utilities set up by management or residents?
    A: Residents.
  • Q: Is the community gated or secured?
    A: No.
  • Q: Are there security cameras or patrols?
    A: No.
  • Q: How are emergency repairs handled?
    A: On site.
  • Q: What public transportation options and bike/walk paths are nearby?
    A: McGregor Park & Cumberland Riverwalk, Liberty Park.
  • Q: What schools serve the area?
    A: Ringgold Elementary, Kenwood Middle, New Providence Middle, Kenwood High, Northwest High.
  • Q: Are there nearby grocery stores, restaurants, or shopping areas?
    A: Bryant Crossing - Wal Mart.
  • Q: What outdoor recreation opportunities (park, trails, river access) are nearby?
    A: McGregor Park & Cumberland Riverwalk, Liberty Park, Dunbar Cave State Park.